Jul 31, 2014
Many organisations are investing significant sums and extensive time into implementing customer relationship management (CRM) systems for their purported ability to deliver improved customer relations and client retention, says Gary Allemann, MD, Master Data...
Jun 5, 2014
The global view of Africa is often dominated by corruption, terror attacks and – most recently – kidnapping. But behind the headlines Africa has a future, with the support of business and education, to help it change, writes Prince Michael of...