R20bn in telecoms spend wasted
South African businesses are wasting up to 20% of their telecommunications spend every year. This adds up to R20-billion – and means that for every R5 spent, R1 is being lost. These figures are according to a white paper, Wastage in South Africa’s Telecoms Sector, released by telecoms professional services firm Nebula. Nebula estimates that the telecommunications market in South Africa is worth around R200-billion – or equivalent to the government’s spend on education. Half of this is business spend – and one-fifth of this is wasted. There are a number of reasons for this, but key is that because of the complexities involved, many businesses are unwilling to take a closer look at inefficiencies and wastage in their own telecoms systems.