Jun 4, 2015
The Internet of Things (IoT) is the IT industry’s latest buzzword. The confluence of the physical and digital worlds enabled through smart, connected devices may still be a far cry from the all-connected, intelligent network IoT ultimately promises, but the closing...
Apr 1, 2015
The need for connectivity, anywhere and at any time, has driven the need for organisations of all sizes to look for ways to automate business processes and ensure seamless and measured communication between the company, employees and consumers, says Richard Firth,...
Mar 2, 2015
The importance of the back office in any organisation cannot be underestimated, as this department performs multiple functions that are critical to the smooth running of the business, says Tyrone Malan, Lexmark product specialist at DCC. From accounts and CRM to HR...
Sep 23, 2014
For many companies, business processes lack visibility and as a consequence, cannot be easily understood, managed or optimised. Directly addressing this issue, enterprise resource planning vendor HansaWorld has introduced Workflow Manager to its CRM module, allowing...
Aug 15, 2014
In the last 20 years, workflow has been significantly influenced by three technological growth phases, and these evolutionary steps will continue to make an impact on how work is automated for years to come, says Richard Firth, chairman and CEO of MIP. The first...