Closing the public sector implementation gap

Across the world, governments are accelerating their digital transformation agendas. From modernising service delivery to building resilient digital infrastructure, public sector institutions are investing in technologies that can improve efficiency, transparency, and...

How can the payment ecosystem rebuild its relationship architecture?

The South African Reserve Bank’s Payments Ecosystem Modernisation Programme (PEM) is reconfiguring the country’s entire clearing and settlement architecture, with new payment institution licences expected in early 2026. The goal is to deliver fast, simple,...
Retail’s future is digital – but still physical

Retail’s future is digital – but still physical

For years, retail strategy debates have asked whether online commerce will replace physical stores. Minesh Manga, executive: enterprise and retail at NEC XON, who has spent two decades working at the intersection of retail and technology, says that debate is...

Experian announces Agent Trust for AI-driven commerce

Experian has launched Experian Agent Trust, a framework that establishes a secure, verifiable link between consumers and AI agents. As AI agents begin to search and transact autonomously, they introduce a fundamental challenge for businesses: how to trust an action...

Santam migrates insurance platform to the cloud

Short-term insurer Santam has become what it believes to be the first company on the continent to officially moved its core insurance platform to the cloud. The move marks a significant milestone in Santam’s digital transformation, after two and a half years of...

Insurance as an innovation enabler: why progress needs a safety net 

Companies and individuals at the cutting edge of technology and advancement should not view insurance as an afterthought or grudge purchase, but rather as one of the most powerful enablers of innovation in the modern economy. This is the message from iTOO special...