Ericsson, FIS to enable wallet-led digital financial services
A collaboration between Ericsson and financial technology company FIS aims to catalyse the growing convergence of connectivity and digital financial services. According to Ericsson president and CEO Börje Ekholm, the collaboration aims to pre-integrate FIS fintech...
In its second act, blockchain will transform traditional finance
Financial markets are on the verge of their most significant infrastructure transformation since the shift from paper-based trading to electronic systems. By Dr Wiehann Olivier, partner and global co-head of digital assets at Forvis Mazars Yet, despite the growing...
Access to a real-time rail isn’t the same as delivering one
Connecting to a real-time payment rail is the straightforward part. Delivering an experience that genuinely feels instant is where the real work - and the competitive advantage - lies, writes Derick Truscott, chief financial officer at Hyphen. There is plenty of...
Banks don’t need faster AI. They need more accountable decisions
Financial leaders are now being asked to fund artificial intelligence (AI), govern it, and explain the value it creates. That is not a simple technology question. In banking, it is becoming a test of leadership. By Michel Ghorayeb, MD of SAS UAE AI is starting to...
Payment security starts with design, not the audit
While many businesses still view the Payment Card Industry Data Security Standard (PCI DSS) primarily as a compliance obligation, the reality is that payment security has a direct impact on operational stability, customer trust and commercial resilience. By Johannes...
AI oversight and governance will shape the future of SA’s financial services
Artificial intelligence (AI) has become deeply woven into every aspect of financial services, from customer onboarding and fraud detection to transaction monitoring, sanctions screening, and risk assessment. By Chanal Subramoney, group senior compliance manager (MLCO)...
Is AI lying to us?
AI has shifted from “People trying AI” to “People depending on AI regularly”. It is commonplace now that emails and documents are drafted by AI, without adequate human oversight – leading to embarrassing real-life consequences. ChatGPT grew from 100-million active...
The next frontier for AI in banking
Delivering on AI has become both a buzzword and a pressure point for organisations globally. There is also a gap between its adoption and its ability to deliver value. The McKinsey State of Organisations 2026 report surveyed executives across 15 countries and 16...
The bank of the future will need to serve people and AI agents
For years, digital banking has been measured by access. Ensuring clients can open an account without visiting a branch, transact from a phone, or get help outside normal banking hours shaped the first wave of banking digitisation and changed how millions of South...
King Price cuts claims turnaround times with AI
AI is no longer a future-facing concept in insurance. Increasingly, it is becoming a practical business tool that helps insurers make better decisions, respond more quickly, and protect the integrity of the claims process. At King Price Insurance, enterprise AI (EAI)...
Visa makes the smartphone a cash register
Visa has announced new capabilities across Visa Accept and Visa Direct that are designed to expand how smartphones can accept and send digital payments. The updates are intended to make it easier for small businesses in emerging markets — from street vendors to...
Banks urged to reuse fraud data to fix broken dispute processes, rebuild trust in digital banking
Fraud dispute resolution is often manual and can take weeks. Research shows 73% of customers say their loyalty is heavily influenced by how fraud is handled. While customer satisfaction and retention may largely lie in the ambit of the CMO, a large part of the...