It’s not just technology that is changing at breakneck speed, how different groups of customers engage with new technology is also shifting. While banks have spent fortunes on protecting their customers against fraud, this has slowed down spending in other areas. And...

As we enter 2025, Freddie Prinsloo, chief innovation officer at Amplifin, offers insights on what trends to look out for in the payments sector. In recent years, payment solutions have evolved radically locally and internationally. With new technologies and systems...

In today’s rapidly changing digital environment, mobile apps have become essential for managing both personal lifestyles and financial activities. By Eshmael Mpabanga, client account lead within the financial services practice at Accenture, Africa However, despite...

Digital payments are surging in South Africa as more people tap or scan to pay from their smartphones rather than using cash or cards. A report from Discovery and Visa finds that digital wallet usage grew 9% in 2023 with 60% of South Africans preferring digital...

There’s no shortage of opportunity in the African digital financial services sector. However, this doesn’t mean that fintechs can just show up and grow. Juan Seco, chief growth officer at Mukuru There are established fintech brands operating alongside new players in...

With the insurance landscape ever evolving, it is becoming increasingly crucial for insurance companies to embrace innovative technological advancements that introduce convenience, enhance customer engagement, and redefine marketing strategies to stay competitive. By...

We’ve once again reached the time of year when we look ahead to some of the technology trends that will affect the security sector over the coming 12 months. The pace of change is as fast as ever, write By Johan Paulsson, chief technology officer; Mats Thulin,...