Fintech steps in where government and banks fail SMEs

Fintech has stepped in where most others have failed, providing small and medium enterprises (SMEs) with the support they need to scale and create jobs, while simultaneously making funding possible for micro-enterprises that have previously been excluded by mainstream...

The evolution towards continuous underwriting

One of the next-generation practices that insurers are looking to adopt to further differentiate themselves and add value to the customer experience is that of continuous underwriting. Kelly Preston, data analytics manager at SilverBridge Holdings Essentially, this...

Maintaining security is key during financial services DX

The financial services landscape is changing rapidly as banks face increasing competition from technology-based financial services – from newly established banks to retailers offering mobile transactional banking accounts. By Sarthak Rohal, wice-president: IT...

African insurers turn to chat to break digital gridlock

African insurance companies are relying on omnichannel strategies, and especially chat commerce, to rapidly advance their digital offerings and help them tackle their current digital gridlock. Delivering the keynote at Clickatell’s webinar for the African...

Digital assets and the evolving role of banks as custodians

As retail and institutional investors embrace digital assets, with cryptocurrencies fast becoming a mainstream asset class and blockchain technology gaining adoption across industries, banking groups will increasingly take on the role of custodians and service...

Tech empowers consumers during the pandemic

The past 12 months have seen numerous industries completely turned on their heads – for better or for worse – because of the global Covid-19 pandemic. By Karabo Kopeka, head of claims at MiWay Insurance The lockdown restrictions in force since March 2020...