Data resilience, not just backup, key in insurance industry

Data resilience, not just backup, key in insurance industry

South Africa’s insurance sector is becoming increasingly digital, which improves turnaround times and customer service, but also brings with it new challenges. By Hemant Harie, group chief technology officer at DMP SA Insurance by nature deals with sensitive and...

AI isn’t one of insurance’s problems

While billions trust their lives and livelihoods to insurers every day, the insurance sector itself is facing an existential crisis. Record losses due to more frequent and severe natural disasters have skyrocketed premiums and deductibles. Carriers face significant...

A new global financial system could be closer than we think  

Digital public infrastructure (DPI) is proving to be a transformative way to significantly improve the resilience of societies, drive economic growth, and enhance quality of life. Now, a new vision for an interconnected global financial system based on Open Payments...

We need to address bias in insurance data

Addressing bias in insurance is a critical industry-wide priority, particularly given its profound impact on the underwriting process. By Josefin Rosén, trustworthy AI specialist at SAS’ Data Ethics Practice With industry experts predicting that discrimination will...

Private sector forensic help no silver bullet for greylist troubles

The news that the National Prosecuting Authority (NPA) is seeking private sector expertise to form a digital evidence unit to help prosecute complex state capture cases is welcome. However, the development will not be a quick fix for South Africa’s longstanding...

Nationwide Building Society transforms digital customer experience

Red Hat has collaborated with Nationwide Building Society to build and scale its new Business Integration Platform (BIP) to improve customer engagement for 16-million members. Red Hat OpenShift, the hybrid cloud application platform powered by Kubernetes, is helping...