People still prefer to speak to people …

People still prefer to speak to people …

Although consumers are starting to accept artificial intelligence (AI) and automation is increasing, they still prefer dealing with a human being when querying a bill (85%), changing account details (62%), making a complaint (84%), buying a product or service for the...
New CFC sources threaten ozone layer recovery

New CFC sources threaten ozone layer recovery

On the heels of the first definitive signs of the ozone layer recovery last year, an international team of scientists discovered that production and emission of a banned, potent ozone-depleting chemical is on the rise again. A new research finding, published in Nature...
Connected vehicle shipments set to rocket

Connected vehicle shipments set to rocket

Worldwide shipments of connected vehicles, which includes options for embedded and aftermarket cellular connectivity, will reach 51,1-million units in 2019, an increase of 45,4% over 2018. In its inaugural connected vehicle forecast, International Data Corporation...
AI joins the fight for food security

AI joins the fight for food security

IBM has announced the global expansion of Watson Decision Platform for Agriculture, with AI technology tailored for new crops and specific regions to help feed a growing population. For the first time, IBM is providing a global agriculture solution that combines...
How to make space exploration ‘green’

How to make space exploration ‘green’

NASA is looking for ways to make spaceflight more environmentally-friendly. A small spacecraft the size of a mini-refrigerator is packed with cutting-edge “green” technology for NASA’s Green Propellant Infusion Mission, or GPIM, which aims to pilot a...
Vodacom opts for solar power

Vodacom opts for solar power

Vodacom has installed solar panels capable of generating up to 34kW of power, which will supplement the energy supply of its Randburg base station controller. The new solar panels will help generate more than 50 000kWh of energy on an annual basis to power the...