Hopes for 2017 jobs growth

Hopes for 2017 jobs growth

South African employers report cautiously optimistic hiring intentions for the next three months, with 13% of employers forecasting an increase in staffing levels, 5% expecting a decrease, and 80% anticipating no change. Once the data is adjusted to allow for seasonal...
African tech trends for 2017

African tech trends for 2017

What technology trends are going to be relevant for Africa in the year ahead? Frost & Sullivan looks at the technology landcape from an African perspective, what it actually means for the market in its application and the wider implications in its development and...
Woolley gets Dell EMC post

Woolley gets Dell EMC post

Doug Woolley is to take on the leadership of Dell EMC South Africa in February 2017, following the merger of Dell and EMC in September. Woolley was the country manager of Dell SA, while Jonas Bogoshi headed up EMC. There has been no indication yet of Bogoshi’s future...
AI will transform the call centre

AI will transform the call centre

By 2030, a significant proportion of the service element of contact centre operations will be automated, rather than provided by the human agent. This will result from significant advances in artificial intelligence (AI), especially in intelligent queue management,...
SA kids get into Hour of Code

SA kids get into Hour of Code

Computer science remains one of the most exciting, transformative and lucrative careers for the youth to embark upon, but is still underrepresented in terms of race and female developers. Code.org is an NGO on a mission to change this through their annual global...
Brace for a tough year in 2017

Brace for a tough year in 2017

2017 is set to be another hard year for the South African IT industry – there will be growth, but it will take hard work and plenty of innovation to achieve it. Mark Walker, associate vice-president: sub-Saharan Africa, IDC Middle East, Africa and Turkey, points to...