Dialdirect customers earn data to manage their policies

South Africa has 23-million smartphone users and 57% of all Internet traffic comes from mobile devices. It’s predicted that by 2019, there will be an estimated monthly data consumption of 7Gb.  Dialdirect Insurance is responding to this unprecedented growth in...

FNB Digital Banking launches omni-channel experience

FNB has released a unified look for its digital banking platforms including online banking and the FNB banking app for smartphones and tablets. FNB also delivered a number of other initiatives including business directory, online banking enterprise on the smartphone...

Insurance industry shifting …

Buying  insurance is a daunting process that customers often begrudgingly undertake. In fact, according to a 2011 study, customers use on average more than 11 sources of information before making an insurance purchase. That means that before the business is even aware...

Communication Genetics wins FIS contract

Customer communication solutions provider Communication Genetics has secured the contract to supply FIS’s comprehensive customer communication software CFS, to key industries in South Africa including finance, insurance and retail. FIS is a Florida-based global...

Insurer offers new services with the help of Oracle

Maitland, a global independent third-party fund administrator has launched its new investor servicing retirement and life products to the South African market with the help of Oracle FlexCube Investor Servicing. “This is the first critical delivery of the...

SA bank uses tech to counter money-laundering

A mid-size South African bank has deployed Fico Tonbeller’s Anti-Money Laundering (AML) solution from Bateleur Software for regulatory compliance purposes, as well as its obligation to customers, and to ensure parity with AML and counter terrorism financing...