Black Friday and load shedding: retailers need to be ready

Media briefings and updates from Eskom and the Government last week seem to indicate that South Africa is set to experience load shedding for the foreseeable future. Power interruptions (whether planned or unplanned) can have a detrimental effect on any...

Africa Cup Awards accolade for CIRT’s Q-Hop

Consumption Information Real Time (CIRT) has been award second place at the prestigious Africa Cup Awards for its Q-Hop solution that provides a digital shopping experience in a physical store environment. The Africa Cup Award – hosted by the SA Innovation...

Lay-bys enter the digital age

Paying for goods using the lay-by payment method has been part of the South African retail landscape for years. Then local tech start-up Payflex brought this tried and trusted payment method into the digital age, by allowing customers to buy online now and pay later...

How some retailers managed better post-protest recovery

Managing stock availability has always been important but it became more so as ecommerce gained traction due to how we now live and the effect it had on our shopping experience. By Hendrik Bredenkamp, GM of NEC XON Retail But the challenges in managing stock have...

Did Black Friday 2020 give us a glimpse into the future of retail?

Traditionally, scenes from global Black Friday sales depict packed stores and long lines of shoppers fighting to secure the best deals. But in 2020, the annual shopping holiday looked a little different. By Nick Durrant, CEO of Bluegrass Digital Online shoppers in the...

4IR tech disrupts traditional lay-by system

The traditional lay-by system has long represented an enormous headache for merchants and retailers, marked by high administrative costs and high non-completion rates. But through utilising new technologies, South African digital disruptor LayUp seeks to improve...