Hyper personalisation, enhanced CX key to Black Friday campaigns

Despite tough economic conditions, such as surging inflation and the rising cost of living that are forcing consumers to tighten their belts, South African retailers are preparing to cash in on the busiest day of the year for retail sales – Black Friday. By...

Helping retailers handle the holiday rush

Every year, Black Friday causes a massive spike in online transactions and online shopping activity. However, Amazon recently announced that they expect the upcoming holiday shopping season to be a little slower than usual. By Nick Durrant, co-founder and MD of...

Robotic coding software for schools launched in SA

Sangari Education has launched CoderZ, STEM robotic learning software for pupils from six years and older and used by Amazon for its Future Engineer competition that attracts hundreds of thousands of students worldwide. CoderZ is an online learning environment similar...

Convenience stores must automate or be left behind

Convenience retailers looking to stay relevant must improve, streamline, and automate in-store operations to elevate the customer experience. This is according to Andrew Blatherwick, chairman emeritus and advisor at Relex Solutions. Previously, a convenience...