The evolution towards continuous underwriting

One of the next-generation practices that insurers are looking to adopt to further differentiate themselves and add value to the customer experience is that of continuous underwriting. Kelly Preston, data analytics manager at SilverBridge Holdings Essentially, this...

Innovative support of medical practitioners vital

A developing and progressive healthcare sector is the lifeblood of any nation. In South Africa, achieving such a well-functioning healthcare sector requires the commitment and support of both the government and private sector. By Coenie Smith, Nedbank national manager...

Maintaining security is key during financial services DX

The financial services landscape is changing rapidly as banks face increasing competition from technology-based financial services – from newly established banks to retailers offering mobile transactional banking accounts. By Sarthak Rohal, wice-president: IT...

African insurers turn to chat to break digital gridlock

African insurance companies are relying on omnichannel strategies, and especially chat commerce, to rapidly advance their digital offerings and help them tackle their current digital gridlock. Delivering the keynote at Clickatell’s webinar for the African...

Digital assets and the evolving role of banks as custodians

As retail and institutional investors embrace digital assets, with cryptocurrencies fast becoming a mainstream asset class and blockchain technology gaining adoption across industries, banking groups will increasingly take on the role of custodians and service...

PayFast sees 412% growth in QR code payments

One year since the country entered level five of the nationwide Covid-19 lockdown on 26 March, digital payments have become the norm for convenient and safe transactions while shopping in person and online. Demonstrating this trend, online payment gateway PayFast saw...