MTN rewards top matriculants with laptops

MTN has joined the Department of Basic Education and provincial education departments in congratulating matriculants across the country for their hard work and dedication in the face of unbelievable odds. As a reward for their efforts and stellar results, MTN...

Digital disruption exacerbating insurance personalisation

Digital disruption continues to change the game in the insurance industry, with Covid 19 accelerating the process – leaving the industry faced with a paradigm shift in a world powered by technology. By Anton Keet, head of risk services at 1Life What is very...

An evolving retail insurance market

The disruption caused by the Covid-19 pandemic has resulted in a reimagining of the retail insurance sector. By Annalie Terblanche, head of product at SilverBridge Holdings With an international survey finding that 40% of insurers expecting to increase investment in...

Right channel strategy will be the insurance game changer

A strong omni-channel strategy and the smart use of chat commerce could hold the key to help fast-track digital adoption in pan-African insurance companies, allowing them to benefit from lower costs, decreased time to revenue, and satisfied customers. Werner...

Covid-19 drives demand for connected services

The demand for connected services is growing against the backdrop of the Covid-19 pandemic, with South African companies looking for new ways to accelerate the digitisation of their business processes. They also answer to growing customer demand for simple, more...

Make every checkout count …

The pandemic has shocked local businesses into action when it comes to transitioning from offline to online. While many have managed to digitise aspects of their business, brick-and-mortar companies are yet to fully realise the customer insight and retention benefits...