Feb 22, 2021
The disruption caused by the Covid-19 pandemic has resulted in a reimagining of the retail insurance sector. By Annalie Terblanche, head of product at SilverBridge Holdings With an international survey finding that 40% of insurers expecting to increase investment in...
Feb 19, 2021
A strong omni-channel strategy and the smart use of chat commerce could hold the key to help fast-track digital adoption in pan-African insurance companies, allowing them to benefit from lower costs, decreased time to revenue, and satisfied customers. Werner...
Feb 15, 2021
The demand for connected services is growing against the backdrop of the Covid-19 pandemic, with South African companies looking for new ways to accelerate the digitisation of their business processes. They also answer to growing customer demand for simple, more...
Feb 12, 2021
The pandemic has shocked local businesses into action when it comes to transitioning from offline to online. While many have managed to digitise aspects of their business, brick-and-mortar companies are yet to fully realise the customer insight and retention benefits...
Feb 5, 2021
With South Africa and the world at large facing an economic downturn as a result of various factors, not the least of which being the Covid-19 pandemic, SARS is on a mission to plug the existing gaps in tax revenue collection and compliance. By Thomas Lobban, legal...
Feb 4, 2021
They can get to the right questions; and the right spend, writes Allan Dickson, independent chairman at redPanda Software. “As a retailer, how much should I be spending on IT?” Although retail decision-makers have been asking this question (with high frequency) for...
