SA’s AI habits key to capturing market share this retail peak

South Africans have changed the way they shop, write Zaida Kamish, business unit director, and Malcolm Peters, head of SEO at Incubeta. While economic pressure may be forcing us to watch every penny, we have wholeheartedly embraced AI, which is now acting as our...

Is green public procurement is a missed opportunity?

Public procurement represents an estimated 15% to 22% of GDP in many developing economies (World Bank), making it one of government’s most powerful tools for driving economic, social and environmental outcomes. Yet green public procurement (GPP) remains...
Retailers must now earn the trust of AI agents, not just shoppers

Retailers must now earn the trust of AI agents, not just shoppers

Retailers are losing direct control of the customer journey as shoppers hand the path to purchase over to autonomous AI agents. By Linda Saunders, country manager and senior director: solution engineering Africa at Salesforce Salesforce’s Fourth Edition State of...

Limpopo aims to strengthen public service delivery

The Limpopo Provincial Government, Telkom and BCX are advancing the province’s digital transformation agenda through a R3-million digital connectivity pilot aimed at strengthening critical public-service infrastructure and enabling improved healthcare, education and...

Onafriq joins FINASA

Onafriq, Africa’s largest payments network, has joined the Fintech Association of South Africa (FINASA) as an enterprise member. The membership comes at a time when South Africa is strengthening its position as a gateway for payments flowing into and across the...
From insight to action: the next leap for African retail

From insight to action: the next leap for African retail

African retail is changing quickly, but not always in the ways conventional digital transformation models anticipated. By Blessed Hwaire, value advisor: retail, consumer products and life sciences at SAP Africa, and Shobhit Jain, executive advisor: retail at SAP EMEA...