A guide to GenAI in banking

A guide to GenAI in banking

The global banking landscape is experiencing seismic shifts, driven by the rapid advancement of technology and evolving consumer expectations. By Eshmael Mpabanga, client account lead in the financial services practice at Accenture, Africa South Africa, with its...

Africa’s insurance future rests on technological advancements

With the insurance landscape ever evolving, it is becoming increasingly crucial for insurance companies to embrace innovative technological advancements that introduce convenience, enhance customer engagement, and redefine marketing strategies to stay competitive. By...

Key technology trends affecting the security sector in 2025

We’ve once again reached the time of year when we look ahead to some of the technology trends that will affect the security sector over the coming 12 months. The pace of change is as fast as ever, write By Johan Paulsson, chief technology officer; Mats Thulin,...

How data helps insurers weather climate risks

A January 2024 article published by the University of KwaZulu-Natal suggests that South Africa has seen a 60% increase in extreme weather events over the past two decades. With extreme weather events like floods, droughts, and storms becoming increasingly common, the...

Key payments trends to watch in 2025

The global payments landscape is undergoing a rapid transformation. New technologies coupled with the rising demand for seamless, secure, and efficient transactions has spurred on an exciting new era of innovation and growth. By Luke Kyohere, group chief product and...

Lessons from 2024 for a stronger, more inclusive retail credit market

In many ways, the retail credit market acts as a barometer of broader economic health, reflecting consumer confidence, spending power, and financial stability, writes Regan Adams, CEO of RCS. 2024 saw South African consumers grapple with harsh economic challenges such...