Claims automation, innovation are key to client satisfaction

In Aon’s 2019 Global Risk Management survey, failure to innovate or meet client needs was pegged as the #9 risk facing businesses around the globe. A year later, the Covid-19 pandemic and subsequent global lock-downs have magnified the need for digital...

Covid-19 drives more consumers to digital platforms for insurance

Covid-19 may be contributing to the growing number of consumers who are using digital channels to take up or maintain their life insurance. This is according to FNB Life, which reported a 22% year-on-year increase in customers who take up or maintain their life...

IFC, Imperial partner to pilot modular Covid-19 screening

IFC, a member of the World Bank Group, has announced a partnership with South African-listed Imperial to jointly develop a modular screening and treatment healthcare infrastructure program in sub-Saharan Africa to respond to the Covid-19 pandemic. Imperial, an...

Cell C, Primestars partner on STEM education

As the fourth industrial revolution becomes reality on a global scale, the need for learners to master STEM (Science, Technology, Engineering and Mathematics) subjects has never been more important. In South Africa, the importance of STEM education is vital. The...

SA’s insurance market still has room for growth

The South African insurance market has undergone remarkable changes over the years with each stage in the evolution presenting opportunities for growth and new business models. This is the word from Thokozile Mahlangu, chief executive of the Insurance Institute of...