Guardrisk sell insurance policy via WhatsApp chatbot

The launch of what is believed to be South Africa’ss first non-life insurance WhatsApp chatbot, took just two weeks from concept to launch. Guardrisk – part of Momentum Metropolitan Holdings Limited – has partnered with fintech start-up Root to...

An IT partner can accelerate a bank’s digital journey

Instead of examining the advantages and disadvantages of digital banking versus traditional banking, it should rather be accepted that digitisation is the direction in which all banks need to move. By Steve Lauter, head of banking for Africa at Wipro These days,...

Women make better investors

A recent study by the Warwick Business School, which analysed the behaviour and returns of 2 800 investors over three years, found that women outperform men by 1,8%. By looking at a range of criteria, the study was able to ascertain a number of significant differences...

A cashless society may not equal financial inclusion

As the world adopts the digitisation of everyday life, there is a global trend aiming at financial inclusion. The improvements in technology have resulted in opportunities for payment solutions and governments to offer more affordable transacting for the previously...

Alternative education solutions in a changing world

Unemployment is a growing problem in South Africa, with recent figures from Stats SA, claiming the unemployment rate has increased to 29% in the second quarter of 2019, up from 27,6% in the period before. “The youth are facing a crisis with regards to...

Insurance in the age of robo-surgeons and self-driving cars

Should Elon Musk’s robot-surgeon start inserting electrodes into human brains to connect humans and computers via a high-bandwidth brain-machine? What exactly are the implications for medical insurance? By Gielie Matthee, head of actuarial and data analytics at...