Cards and contactless payments set to grow this holiday season

As South Africans gear up for the summer holidays, spending is set to surge. But this year, as has been the trend for the past few years, how they choose to do their spending is set to continue evolving. By Privesan Naidoo, executive: trading product VP (card and...

GenAI reshapes retail by enhancing omnichannel CX

South African retail and e-commerce businesses are stepping up their game by weaving generative artificial intelligence (GenAI) into their omnichannel strategies to meet evolving customer expectations. Customers here tend to favour brands that deliver a smooth...

Mobile wallets are on the rise – but consolidation is coming 

Digital wallets are emerging as a transformative force, poised to reshape the way businesses interact with their customers. These digital payment platforms are not only streamlining transactions but also unlocking a wealth of opportunities for organisations looking to...

New IT risk standard in force for SA Financial Sector

A hallmark of this era of rapid technological advancement and digitalisation of financial services is the ever-increasing reliance on third-party software suppliers. It’s a complex dependency that has expanded the threat landscape of South African banks, asset...

Leverage AI to boost business

Current research shows that some 40% of global companies use artificial intelligence to enhance their business operations, and a staggering 82% of companies are either using or exploring the use of AI in their organisations. According to Andrew Maren, founder and CEO...