Retailers must invest in customer satisfaction

Online retail in South Africa has hit a major milestone, eclipsing R50-billion in annual sales during 2022. Research from World Wide Worx records a 40% increase in the total number of South Africans shopping online since the onset of the pandemic in 2020. Yet many...

Digital payments could boost FMCG industry

The fast-moving consumer goods (FMCG) sector contributes R1 trillion to South Africa’s annual gross domestic product (roughly 20% of economic production) and employs 2,5-million people (or 16% of the country’s total formal labour force). From a continental...

Partnership eases cross-border payments for African exchanges

The Pan African Payment and Settlement System (PAPSS) and the African Securities Exchange Association (ASEA) have signed a memorandum of understanding (MOU) to enhance collaboration and co-operation in promoting cross-border payments of capital markets infrastructure...

Local edtech startup penetrates global markets

Three years ago, when the coronavirus pandemic hit our shores, it took a group of like-minded academics just six months to develop an education-focused assessment monitoring app, find investors, test, and launch it nationally. With close to 1-million local students...

SigniFlow partners with Entrust to enhance trust services

SigniFlow is partnering with Entrust to bring current and new users certificate-based signing from Entrust. “We are excited to announce the addition of Entrust products to SigniFlow’s value-added product line during quarter one of 2023,” said...

New solution makes policy generation 70% faster for Shackleton

Insurtech Root and Shackleton Life have partnered to overhaul the long-term insurance company’s policy administration system (PAS). The new system has reduced the time taken to generate a policy by 70%, from 20 minutes to six minutes. Shackleton Life’s...