Fighting fraud with intelligence

In its 2024 Annual Report, the Insurance Crime Bureau (ICB) warned that fraud and organised crime costs South African insurers up billions if not actively disrupted. The actual true cost of fraud echoed by the ICB extends far beyond financial losses, it impacts...

Redefining compliance to build trust and growth in microfinance

South Africa’s microfinance sector is operating in an increasingly complex risk environment. By Fatgie Adams, head of credit risk solutions, and Darin Naidoo, head of microfinance at TransUnion South Africa Fraud schemes are becoming more sophisticated, compliance...

AI is rapidly transforming insurance, financial services sectors

Picture a rainy Wednesday morning in Sandton, sometime in the near future. By Kim Rew, partner, and Jered Shorkend, associate at Webber Wentzel A claims handler opens their laptop, and right away, things move much faster than they used to. For every new email, the...

2026 will be the real test of supplier due diligence in SA

South Africa’s removal from the Financial Action Task Force (FATF) grey list in October 2025 marked a critical turning point for the country’s financial credibility. But for businesses, particularly procurement and compliance teams, the real test is only...
Banks are already using agentic AI: here’s why it matters

Banks are already using agentic AI: here’s why it matters

Rewind just a few years and large language models and generative artificial intelligence were barely on the public radar, yet the technology has already evolved into its next iteration: agentic AI, a new breed of systems that are semi- or fully autonomous and able to...