Oct 17, 2024
The world of financial services – like many of its industry counterparts, has become digitised. Customers’ behaviour and expectations have evolved along with this shift, with South Africans demanding the choice and convenience that can be accessed by purchasing...
Oct 7, 2024
South Africa’s insurance sector is becoming increasingly digital, which improves turnaround times and customer service, but also brings with it new challenges. By Hemant Harie, group chief technology officer at DMP SA Insurance by nature deals with sensitive and...
Oct 4, 2024
While billions trust their lives and livelihoods to insurers every day, the insurance sector itself is facing an existential crisis. Record losses due to more frequent and severe natural disasters have skyrocketed premiums and deductibles. Carriers face significant...
Sep 20, 2024
Digital public infrastructure (DPI) is proving to be a transformative way to significantly improve the resilience of societies, drive economic growth, and enhance quality of life. Now, a new vision for an interconnected global financial system based on Open Payments...
Sep 18, 2024
Addressing bias in insurance is a critical industry-wide priority, particularly given its profound impact on the underwriting process. By Josefin Rosén, trustworthy AI specialist at SAS’ Data Ethics Practice With industry experts predicting that discrimination will...
Sep 17, 2024
The news that the National Prosecuting Authority (NPA) is seeking private sector expertise to form a digital evidence unit to help prosecute complex state capture cases is welcome. However, the development will not be a quick fix for South Africa’s longstanding...
