Jul 23, 2025
For decades, banks have relied on rule-based automation and conventional AI to streamline processes and reduce costs. These systems, while effective for repetitive tasks, are limited by their rigidity. Agentic AI promises a future of truly intelligent, adaptive, and...
Jul 22, 2025
Describing the payments environment as “dynamic and fast-moving” would border on cliche and be an understatement. By Paul Wenborn, business development manager at Ecentric Sweeping comments such as these must come from a place of deep market knowledge and confidence....
Jul 18, 2025
When financial services group Absa began its ERP transformation journey more than a decade ago, the goal was ambitious: build a unified digital platform that could support operations across multiple African markets, streamline finance and procurement processes, and...
Jul 18, 2025
Africa’s financial sector is evolving fast. Open banking – the model where banks share customer data securely with third parties via APIs – is starting to take root across the continent. In markets like Nigeria, Kenya and South Africa, fintech innovation is driving...
Jul 1, 2025
Partnering with Change Logic, BankservAfrica successfully delivered a successful change enablement programme for one of South Africa’s ambitious payments modernisation initiatives. Through a structured and deliberate approach to change management, BankservAfrica...
Jun 25, 2025
Insurers plan for lapses in insurance policies, but in tough financial times, lapse rates tend to go up, writes J’Mari Kloppers, senior solutions engineer at Root platform. Traditional insurance approaches to unpaid premiums rely on punitive measures: stern warnings,...
