Jul 19, 2021
Insurers looking toward digital innovations to drive operational improvements in their processes would do well to consider the benefits of intelligent automation (IA). By Kelly Preston, data analytics manager at SilverBridge Holdings For example, the recent...
Jul 12, 2021
Africa has traditionally been the world’s most uninsured, and underinsured, continent. That’s rapidly changing, as the booming popularity of microinsurance gives millions of Africans access to life and hospital insurance for the first time. By Marius...
Jul 7, 2021
In South Africa, the divide between rural and urban citizens is significant. By Greg Gatherer, account manager of Liferay According to research from the Treasury Department, rural areas have much lower GDP per capita levels and higher rates of unemployment. They also...
Jun 29, 2021
The recently-published Crypto Asset Policy Paper lays out the types of crypto asset service providers that will be subjected to regulatory oversight and how they will be supervised, writes Seshree Govender, senior associate at Webber Wentzel. On 11 June 2021, the...
Jun 18, 2021
Standing out in a competitive industry like insurance is a challenge. To remain competitive, insurers must understand how to successfully serve their customers while keeping costs low. It’s for this reason that there is an increasing demand for self-service...
Jun 7, 2021
Industries around the world are moving towards the personalisation of services. Today, information is power, and big data collection allows organisations to personalise customer experiences, writes Andrew van der Hoven, head: digital and e-commerce consumer and high...