How personal short-term insurance will evolve in 2021

The Covid-19 crisis has reshaped every industry in nearly every country in the world, and South Africa’s car insurance market is no exception. By Ernest North, co-founder at Naked While short-term insurers have benefitted from reduced claims under the lockdown...

Data brings competitive edge to insurance

Insurers understand all too well the value of managing data and extracting meaningful insights from it. By Kelly Preston, data analytics manager at SilverBridge Holdings But as the number of data points continue to grow exponentially thanks to the Internet of Things...

Understanding fraud trends during Covid-19

Consumers have fully embraced digital payments in the Covid-19 era. In fact, a staggering 78% of consumers have now completely adapted their payment methods due to safety concerns and 48% will no longer shop at a store which doesn’t offer contactless payment. By Bevan...

2020 state of the insurance market

South African businesses operate in a time of unprecedented volatility across economics, demographics and geopolitics and as these risks evolve, business leaders can no longer rely on traditional risk mitigation tactics. By Terence Williams, CEO of Aon South Africa...

Digitisation of remittances can support Africa’s economic recovery

Taking customers on a compelling digital payments journey lays the foundation for financial inclusion, writes Andy Jury, CEO of Mukuru. With the majority of African countries now facing steep economic activity declines in the devastating wake of Covid-19, the next few...

The impact of fear and greed on financial returns

Fear and greed both represent strong emotions that people link to perceptions of danger and opportunity. These emotions – backed by the powerful reward and stress chemicals of dopamine and cortisol – are ever-present in today’s modern society, and...