The end of one-size-fits-all banking?

With Capitec’s latest trading update making a case for what consumers in emerging markets want — and need — the time for “one-size-fits-all” banking looks set to be over. As the bank continues attracting up to 150 000 new customers each...

Transforming insurance with cloud

The rise of cloud computing has been nothing short of remarkable. What was once considered an interesting, if largely misunderstood, technology option has now become an integral part of the long-term business strategy of most insurers. But how can they benefit from...

Lombard Insurance slashes admin time

Decision Inc has been working with Lombard Insurance to increase productivity and efficiency across various departments within the organisation. A recent Adaptive Insights implementation saw the company deliver complete integration into the company’s GL system,...

Ways to win the mobile banking wars

There’s a surprising way in which leading financial services companies are pulling away from the pack, writes Hemkumar Balaraman, project manager: Africa at Wipro.Recent years have seen South African banks compete in a key battleground: the mighty mobile...

IoT propelling the insurance sector into the future

We are in the midst of a digital revolution that is fundamentally changing the way we do business, the way businesses operate, and how they interact with both customers and competitors. The world is gradually moving online in its entirety, one device — one thing...

Digital transformation in the future of insurance

Darrel Orsmond, financial services industry head at SAP Africa, believes the insurance industry is facing its very own Kodak moment. Forty years after the once heart-warming 1970s ad slogan became part of popular culture, it now reminds one more of the company’s...