Is voice biometrics in banking secure enough?

Is voice biometrics in banking secure enough?

Apart from going into a branch, calling a bank feels more human for digital-shy consumers. For many, it is the first port of call for making account changes or moving large sums of money. But how safe is voice banking really, and what are the chances of someone using...

Top payment trends for 2024

Consumers will increasingly be demanding choices when it comes to payment options into 2024, with security being high on the agenda and offerings that will be keenly watched as potential growth engines. Rory Bosman, executive for sales and marketing at Ecentric...

Fintech trends for 2024

Financial technology, or fintech, is undergoing rapid and transformative changes. As we look ahead to 2024, several key trends are poised to shape the landscape of the booming industry, according to Nigel Green of deVere Group. “2024 promises to be a dynamic and...

Why SA’s digital banking outperforms other nations

Digital innovation in banking is no longer a choice. It is now a requirement that is essential to business continuity. By Pierre Romagny, partner: financial services at Oliver Wyman in South Africa  The encouraging news is that South Africa can teach the world a thing...

Why AI in insurance shouldn’t scare customers

Some call artificial intelligence (AI) the peak of human ingenuity. Although still in its infancy, the successes of AI are mounting. The technology’s ability to automate repetitive processes with intelligence makes it a decidedly disruptive power in many sectors. It...
Geospatial data can enhance KYC, customer service in banking

Geospatial data can enhance KYC, customer service in banking

In the rapidly evolving landscape of financial services, the integration of geospatial data is marking a new era of efficiency and precision. By Charl Fouché, chief operations officer at AfriGIS Financial institutions are increasingly employing this data to refine...