The challenges of branch transformation

As more banking transactions are moving to digital channels, banks and credit unions need to re-evaluate their distribution models and investment priorities. There is no single right answer, but status quo is not an option. Jenni Palocsik, director: solutions...

Technology the differentiator for financial services

Few industries are as ripe for technological innovation as the financial services sector, writes Sameer Deans, GM of ThoughtWorks. This opportunity, however, also carries considerable risk for established players that lag disruptors such as fintech start-ups that have...

Banking on biometrics

If your brain occasionally goes blank when the ATM machine requests your PIN code, or worse, someone else has withdrawn cash from your account, help is just a fingertip away. Nick Perkins, divisional director of Identity Management at Bytes Systems Integration (Bytes...

Nedbank’s home loans channel wins award

Nedbank’s award winning Home Loans online application channel has once again been lauded for its innovative bond application solution by The Banker Magazine, scooping the Technology Project of the Year award. This accolade comes hot on the heels of the recent Asian Banker Awards held in Dubai which saw the channel awarded the Best Mortgage and Home Loans Product in Africa for 2015.

MasterCard busts 10 payment myths

Sometimes, a convenient payment solution to make your life easier might seem too good to be true, but with the rise of technology it really is possible. For example, electronic payment developments such as contactless cards and digital wallets seem to be suspiciously...

An Agile approach in the banking sector

Adopting an agile approach to software development can greatly assist banks to transition to new products and services in a digital era, enabling them to remain competitive and relevant in an increasingly challenging landscape, says Shailendra Singh, head Emerging...