What retailers need to know before embarking on a SaaS journey

What retailers need to know before embarking on a SaaS journey

Modern retail is dependent on technology to deliver the type of frictionless experience consumers demand and employees need. Over and above this, seamless integrations are the lifeblood of operational efficacy and efficiency in the race to win and retain market share....

What merchants need to know about new online security regulations

New PCI DSS 4.0.1 safety standards require retailers to secure their entire website, explain Peach Payments’ head of marketing Joshua Shimkin and head of information security Judy Winn. As e-commerce has grown, so too has the number of bad actors looking to exploit...

Boundaries between digital and physical shopping crumble

While growth in pure online sales in South Africa has steadied following an explosion in adoption during the pandemic, we now live in a truly omnichannel world. By Zak Haeri, MD of NIQ South Africa Many shopping journeys that start with online engagement now conclude...

Lessons from 2024 for a stronger, more inclusive retail credit market

In many ways, the retail credit market acts as a barometer of broader economic health, reflecting consumer confidence, spending power, and financial stability, writes Regan Adams, CEO of RCS. 2024 saw South African consumers grapple with harsh economic challenges such...

How cloud networking prepares retailers for seasonal success

The festive shopping season kicked off this year with Black Friday, showing a surge in online customers placing immense pressure on retail systems. Reports indicate that at least four major South African banks experienced notable growth in Black Friday activity this...
Are SA retailers experiencing an AI lag?

Are SA retailers experiencing an AI lag?

The adoption of advanced technologies in South African retailers is moving at a slow pace. By Dean Wolson, GMM: infrastructure solutions group at Lenovo Africa While artificial intelligence (AI) has made inroads into routine processes like inventory management, demand...