Nov 26, 2025
South Africa’s retail landscape is undergoing a structural reset. By the end of 2025, online sales are expected to surpass R130-billion, almost 10% of the national retail market. Against flat offline growth, this signals more than a temporary spike. It’s a long-term...
Nov 25, 2025
It’s 23 December, 5:47 PM. The queue in your store stretches to the entrance. Trolleys overflow with festive groceries, last-minute gifts and emergency purchases. Your staff are moving fast, scanning items, processing payments. Then it happens: the screen...
Nov 19, 2025
You can’t control your courier, or your payment gateway or a lot of essential elements in your delivery process. Warren Hawkins, MD of Euphoria Telecom Your customers don’t care whose fault it is – they just want to know what’s going on and that you are on...
Nov 19, 2025
As the world prepares for another Black Friday (28 November), South African small and medium enterprises (SMEs) have a golden opportunity to stand out from the big brand noise by offering more value-driven, authentic alternatives. This is according to Sudir Sahadeo,...
Nov 19, 2025
As retailers and enterprises across South Africa prepare for the annual Black Friday surge on 28 November, network resilience is once again in sharp focus. For many organisations, the festive trading season is the ultimate stress test, one where downtime can have...
Nov 19, 2025
South Africa’s technology and durables (T&D) manufacturers and retailers will face fierce competition for the consumer’s rand during the upcoming Black Friday promotional period, with NIQ South Africa forecasting relatively flat growth in terms of units and...
