Analytics give retailers the edge and boost sales

With the buzz from Black Friday and the festive season now in the rear-view mirror, retailers are looking ahead to ensure the continuation of ‘traffic’ into malls, high streets, pop-up stores, websites, apps and other channels. By Simon Shaw, business...

How IoT could transform SA’s retail sector

It is hard to believe that billions of connected devices and sensors – the Internet of Things – are forecast to be worth a staggering $US94 billion by 2025 in the retail sector. Already in use in retail outlets around the world, the Internet of Things...

Retail trends and predictions for 2019

2019 is almost here and, if you’re in retail, you’re likely wondering what the next 12 months will bring. What must merchants do to win? Will the retail industry prosper and thrive? To help answer these questions, Francesca Nicasio, Retail Expert at Vend,...

Why mobile and card acceptance by informal retailers is key

Despite the majority (77%) of adult South Africans owning bank accounts, more than half of the total value of all consumer transactions in the country are still conducted in cash. This suggests that being formally banked may not be enough of an incentive for consumers...

Avidity Group makes next-generation ‘market of one’ possible in SA

A fully-integrated customer experience specialist has opened its doors, with a full suite of products and services for any organisation that seeks to improve and integrate its marketing at all customer touch points. Avidity Group enters the market in the interplay...

Black Friday: don’t be a victim

The Black Friday sale tradition is gaining momentum in South Africa, with leading retailers promising significant discounts. For many consumers, the discounts will prove too tempting for caution as they happily part with their personal information and hand over their...