Feb 22, 2024
With the International Monetary Fund forecasting that South African GDP will grow only 1% this year against a backdrop of load shedding and logistics disruptions, retailers will need to focus on diversification into new sectors as well as expanding market share at the...
Feb 21, 2024
For years, the industry has advocated for the benefits offered by business intelligence (BI), but many retailers are still struggling to get the most out of their data. As retail continues to evolve in a rapidly digitising world, companies are looking for different...
Feb 16, 2024
In the span of a year, the landscape of artificial intelligence has undergone a remarkable transformation. Until late 2022, few people outside of cutting-edge artificial intelligence had heard of large language models (LLMs) or generative AI (GenAI). By Sheetal Patel,...
Feb 12, 2024
Once upon a time (literally like last week) a shopper popped in for a quick pre-holiday shop. Welcomed by a bot that offered personalised suggestions based on previous purchases – a hassle free push to make their experience “more than”. Drawn into...
Jan 5, 2024
The cost of living, the nervous twitches of the global economy and the lingering recession are all having an ongoing impact on the retail sector and its outlook for 2024. What lies ahead? What lessons learned in 2023 will shape decision-making, investment and...
Dec 20, 2023
Most of us probably don’t spend that much time thinking about what operating systems are installed on the point-of-sale (PoS) terminals, also known as card machines, that allow us to buy gifts at a boutique, lunch at a food market, or even our weekly groceries. Dig a...
