Network cameras combat rising risks in retail

Crime is one of the biggest challenges facing retailers in South Africa today, however using technology to prevent it could not only help retail companies stop it in its tracks, but also open up customer service opportunities. By Brendon Hall, sales manager at Axis...

AI a welcome boost for SA’s battered retail sector

Body language reveals a lot about what is going on in a person’s mind. By Vian Chinner, CEO of Xineoh Crossed arms could be a sign defensiveness, clasping your hands behind your back is said to indicate anger or apprehension, while humans apparently pull their...

Virtual reality for brands

Virtual reality (VR) has received a lot of airtime over the past few years. For retailers, in particular, the technology offers completely new ways to reach their audiences. But are we thinking about this in the right way? By Glenn Gillis, MD of Sea Monster VR is a...

Retailers can increase agility, operational efficiency

Retailers have always been at the forefront of each new wave of digital advancement, in an effort to accommodate the increase in both the number of customers and the ensuing volume of products and transactions. By Tony Nugent Executive, retail practice at Britehouse...

Digital disruption drives trends in physical retail d├ęcor

Canon deciphers the importance of the settings and ambiences of physical shops as they become more than just a buying space, an opportunity for the brand to build and maintain relationships with its customers. We know that customers are becoming more and more...