Dec 11, 2018
2019 is almost here and, if you’re in retail, you’re likely wondering what the next 12 months will bring. What must merchants do to win? Will the retail industry prosper and thrive? To help answer these questions, Francesca Nicasio, Retail Expert at Vend,...
Dec 10, 2018
Despite the majority (77%) of adult South Africans owning bank accounts, more than half of the total value of all consumer transactions in the country are still conducted in cash. This suggests that being formally banked may not be enough of an incentive for consumers...
Dec 7, 2018
A fully-integrated customer experience specialist has opened its doors, with a full suite of products and services for any organisation that seeks to improve and integrate its marketing at all customer touch points. Avidity Group enters the market in the interplay...
Nov 22, 2018
The Black Friday sale tradition is gaining momentum in South Africa, with leading retailers promising significant discounts. For many consumers, the discounts will prove too tempting for caution as they happily part with their personal information and hand over their...
Oct 19, 2018
A significant portion of retailers’ annual profits are attributed to the festive shopping season – from Black Friday, to the weekend before Christmas Day – which generally spans over approximately three weeks. This year, however, an extra week of...
Oct 18, 2018
Increasingly, retailers need to create a compelling reason for customers to enter their stores and should look at technology as a way to differentiate themselves from the competition. “For the past two decades, retailers have tended to focus on saving costs and...
