Choose the right partner for your retail technology journey

Although the local economy is creating a tough operating environment for South African retailers, technology is providing near infinite opportunities for savvy retailers to drive sales and bottom line growth. By Gareth Hawkey, CEO redPanda Group From seamless online...

Black Friday 2019 was anything but black

As an organisation that focuses on the digital payments journey, using technology and innovation to enhance the overall customer experience, Transaction Junction relishes the huge retail trading period that starts with Black Friday and ends with Christmas. A maturing...

Crypto can save retailers in card transaction fees

By 7am on Black Friday 2019, Superbalist had nearly 20 000 orders on its site – only a fraction of the total transactions completed over the entire weekend leading up to Cyber Monday – costing over R10 000 in payment processing fees. For sister company Takealot, which...

Prioritise customer loyalty during the festive season

As the festive season approaches, the retail industry in South Africa is preparing for the record sales and increased demand that are characteristic of the season. While this might be the first order of business, retailers also need to prioritise and focus on...

Retail success in 2020 will be defined by value

As the year comes to an end, it is clear that the role and function of brick and mortar stores has fundamentally changed. By Gareth Hawkey, group CEO redPanda Software Increasingly, physical stores have to become a seamless extension of an overall customer experience...

SA’s FMCG space can learn from Kenya’s example

The simplest way of optimising route to market is through pre-sales, which then creates a predictable order and allows for the best delivery routes to be calculated. By Andrew Dawson, commercial director at MACmobile However, for much of the market in South Africa...