Jun 8, 2023
The change the retail sector has undergone in the past decade is staggering. Particularly with the global pandemic propelling online shopping to unprecedented heights, retailers have had to adopt an omnichannel approach to meet customer expectations. Staff dare not...
Jun 5, 2023
The global artificial intelligence (AI) market is expected to top $300-billion by 2026, with retail and banking expected to be the two major sectors driving growth. With the technology maturing so fast, small and medium retailers should be looking at how they can use...
May 26, 2023
Industry reports show that almost 80% of South Africans could see themselves interacting with a brand in the metaverse in the future. While commercial applications are still in their infancy, the metaverse is set to transform how retailers and brands interact with...
May 22, 2023
It’s hardly accurate to say the world has achieved a state of normality post-pandemic – one only has to read the news to understand that we are in turbulent and changing times. But then again, during the pandemic there was a lot of talk about the...
May 5, 2023
As online retail growth pushes into double-digit territory, companies that are holding onto a purely face-to-face business model will lose out. Companies under pressure to deliver the revenue growth their investors are looking for shouldn’t just be focusing on...
May 4, 2023
Online retail in South Africa has hit a major milestone, eclipsing R50-billion in annual sales during 2022. Research from World Wide Worx records a 40% increase in the total number of South Africans shopping online since the onset of the pandemic in 2020. Yet many...
