May 2, 2023
The fast-moving consumer goods (FMCG) sector contributes R1 trillion to South Africa’s annual gross domestic product (roughly 20% of economic production) and employs 2,5-million people (or 16% of the country’s total formal labour force). From a continental...
Apr 14, 2023
During its formative years, blockchain technology became synonymous with the advent of cryptocurrency. Today, its use cases have transcended the world of finance, expanding into sectors such as retail. In Africa, its application in payment technology has demonstrated...
Mar 1, 2023
The global fintech market is currently expected to grow at a compound annual growth rate (CAGR) of 20% over the next few years, achieving an impressive $305-billion by 2025. The Global Fintech Market Report also pointed out that low-cost, personalised, and intelligent...
Feb 17, 2023
With recent research showing that only 14% of South African consumers are ready to go completely cashless, retailers should be looking at ways to accommodate their customers’ preferred way to pay, while also reducing their operating costs. Leading retailers are...
Feb 17, 2023
Modern consumers have become accustomed to communicating with brands over their preferred communication channels, whether this is chat, voice or other virtual experiences, meaning that offering a unified customer experience (UCX) is key for businesses to build...
Jan 25, 2023
New predictions from HPE Aruba Networking revealed at NRF 2023, detail how retailers will leverage technology to get ahead of evolving customer demands and operational challenges over the next 12 to 18 months. Against an uncertain macro environment and growing...
