Retailers should shake things up this Black Friday

What used to be just a single day of frenzied shopping in the USA has evolved into a whole week of retail mayhem here in South Africa. By Amanda Mohr, chief revenue officer, and Justin Marshall, head of CX at Skynamo While that gives us a bit of breathing room, it...

Tight cash flow management increases retail’s competitive edge

Cash flow is the lifeblood of any business and that includes retailers. But in this sector, cash flow management is especially challenging because retailers are dealing with razor-thin margins, seasonal fluctuations, volatile prices, inventory management, aggressive...

Three trends enabling digital transformation in retail

The retail industry has undergone significant changes in recent years, witnessing intense digital transformation events that have resulted in in an e-commerce renaissance in South Africa. Look at Zara for example. Its new store in Sandton City allows customers to save...

Embedded payments drive better online retail customer experiences?

With South Africa’s online retail space now worth more than R50-billion and growing continuously, the sector is only going to become more competitive. That’s true for online retailers of all sizes too. By Joel Bronkowski, country lead: South Africa at...
Tips to help you survive Black Friday

Tips to help you survive Black Friday

Black Friday is quite possibly the most drama-filled time of the year, in-store that is. There was the woman who used her pants as a shopping trolley, and the individual who called the police over a sold-out TV #sorrywhat? It’s a bit like a weird movie in an...