How to give your retail store a competitive edge

By supporting real-time decision-making, combining edge computing with digital signage improves the customer experience and boosts sales. Sarah Moseley, head of vertical solutions and business development, retail and consumer goods at BT, shares her insights on how...

Leverage AI to enhance the retail customer experience

The holiday shopping season officially kicked off with Black Friday and Cyber Monday recently. And despite the marginal (R157) increase in the average South African online shopping basket value for this year (R1 365), many retailers are optimistic that the November...

Hyper personalisation, enhanced CX key to Black Friday campaigns

Despite tough economic conditions, such as surging inflation and the rising cost of living that are forcing consumers to tighten their belts, South African retailers are preparing to cash in on the busiest day of the year for retail sales – Black Friday. By...

Helping retailers handle the holiday rush

Every year, Black Friday causes a massive spike in online transactions and online shopping activity. However, Amazon recently announced that they expect the upcoming holiday shopping season to be a little slower than usual. By Nick Durrant, co-founder and MD of...