Oct 7, 2022
Whether you believe Black Friday and Cyber Monday are expected to grow or shrink, it’s not a season that retailers – particularly SMEs – can ignore. “Over the years we’ve seen businesses of all sizes enjoy sales spikes when they’ve...
Oct 5, 2022
With no sign of the present economic storm subsiding, small and medium-sized retailers need to identify ways to turn today’s multiple crises into opportunities for growth. Evolving consumer tastes, new market pain points and emerging technologies all offer...
Sep 27, 2022
As South Africa grapples with rising power costs and ongoing loadshedding, many retailers are looking at ways to become more energy efficient and reduce their reliance on the national grid. Although implementing solutions such as solar can be expensive, the return on...
Sep 22, 2022
As retailers face persistently high inflation, load shedding and the need to rebuild after Covid-19, their focus is turning to how they can improve their operational efficiency. With data from StatsSA showing that retail trade sales decreased by 2.5% year-on-year in...
Sep 21, 2022
Digital transformation has been identified as a key driver for optimisation in the South African fast-moving consumer goods (FMCG) space, particularly in the main market. By Andrew Dawson, MD of MACmobile Bringing a consumer-like, app-driven e-commerce experience to...
Sep 1, 2022
Economic uncertainty and changing consumer behaviors are exposing a complicated reality. By Zuko Mdwaba, area vice-president at Salesforce South Africa For retailers, it’s never been more important to deliver excellent customer experiences alongside competitive...
