Jul 21, 2023
Implementing an effective omnichannel communication strategy can provide retailers with a distinct edge in the competitive market, but the move can also present significant challenges for businesses operating within the ever-changing landscape of modern retail. By...
Jul 12, 2023
Amidst general struggles for South African retailers (figures for March show that retail trade sales were down 1,6% year on year), the country is experiencing an e-commerce boom. By Joel Bronkowski, South Africa country lead at Paystack While the sector’s growth...
Jul 5, 2023
Building the retail store of the future requires a fundamental shift in perspective: the withdrawal of technology from the front and centre to the background. By Peter Ludi, MD: solutions at redPanda Software The key theme for the future retail environment is a pivot...
Jul 3, 2023
The world of retail has changed. With more and more customers now shopping online, retailers have had to come up with creative ways to bring the physical and virtual worlds together to create seamless, memorable experiences. But with this comes a great deal of...
Jul 3, 2023
Black Friday and outages – of networks, websites and banking systems – are almost synonymous because systems crash during that time under the deluge of discount-seeking shoppers. While local businesses have learned to plan much more effectively over the...
Jun 27, 2023
A few years ago, a study by professional services network PwC showed that roughly a third of shoppers will stop buying from a brand after just one bad experience. You can only imagine the scale of that loss in monetary terms. Today’s consumers demand convenience...
