Helping retailers handle the holiday rush

Every year, Black Friday causes a massive spike in online transactions and online shopping activity. However, Amazon recently announced that they expect the upcoming holiday shopping season to be a little slower than usual. By Nick Durrant, co-founder and MD of...

Shift to online drives retail transformation

The demise of brick-and-mortar stores has long been talked about, and the idea seemed to gain momentum during the multiple lockdowns that pushed more South Africans toward online shopping. By Heath Huxtable, executive head of Braintree by Vox While the end of physical...

Bring relationships back to main market retail

Digitalisation within the retail space often goes hand-in-hand with disintermediation. While removing the middleman can be beneficial, in the case of the South African main market, it can lead to damaged relationships and a lack of trust between spaza owners and...

How African online retail will grow to the next level

Digital infrastructure in Africa is gaining traction, and more people can shop online than ever before. According to Charl Fouche, chief operating officer of AfriGIS, the question Africa’s online retail customers want answered now is: “How do I get my...

Grocery retail trends to watch out for heading into 2023

As retailers head into 2023, the industry must face many challenges, such as keeping stores and warehouses staffed in what many fear is a foundational readjustment in the labour market. With the food industry constantly evolving, the future of grocery retail is at the...