Jan 13, 2023
Retail success in a highly interconnected, data-driven world requires a balance of multiple dimensions, including providing value to customers at the right time and in the right place, while also reducing friction, and increasing engagement. This is according to some...
Jan 3, 2023
By supporting real-time decision-making, combining edge computing with digital signage improves the customer experience and boosts sales. Sarah Moseley, head of vertical solutions and business development, retail and consumer goods at BT, shares her insights on how...
Dec 8, 2022
The holiday shopping season officially kicked off with Black Friday and Cyber Monday recently. And despite the marginal (R157) increase in the average South African online shopping basket value for this year (R1 365), many retailers are optimistic that the November...
Dec 1, 2022
Record levels of load shedding have sliced an estimated R122-billion off potential South African retail sales in 2022, with retailers expected to ring up R1,24-trillion in sales for the full year. Without frequent rolling blackouts, retail sales would have been...
Nov 21, 2022
Despite tough economic conditions, such as surging inflation and the rising cost of living that are forcing consumers to tighten their belts, South African retailers are preparing to cash in on the busiest day of the year for retail sales – Black Friday. By...
Nov 21, 2022
Every year, Black Friday causes a massive spike in online transactions and online shopping activity. However, Amazon recently announced that they expect the upcoming holiday shopping season to be a little slower than usual. By Nick Durrant, co-founder and MD of...
