Are SA retailers ready to grab the e-commerce opportunity?

Amidst general struggles for South African retailers (figures for March show that retail trade sales were down 1,6% year on year), the country is experiencing an e-commerce boom. By Joel Bronkowski, South Africa country lead at Paystack While the sector’s growth...

RFID the invisible technology powering future retail stores

Building the retail store of the future requires a fundamental shift in perspective: the withdrawal of technology from the front and centre to the background. By Peter Ludi, MD: solutions at redPanda Software The key theme for the future retail environment is a pivot...

ERP empowers the future-focused retailer

The world of retail has changed. With more and more customers now shopping online, retailers have had to come up with creative ways to bring the physical and virtual worlds together to create seamless, memorable experiences. But with this comes a great deal of...

Payment platform lessons from Black Friday

Black Friday and outages – of networks, websites and banking systems – are almost synonymous because systems crash during that time under the deluge of discount-seeking shoppers. While local businesses have learned to plan much more effectively over the...

Customer delivery shouldn’t be a hassle:

A few years ago, a study by professional services network PwC showed that roughly a third of shoppers will stop buying from a brand after just one bad experience. You can only imagine the scale of that loss in monetary terms. Today’s consumers demand convenience...

Drive sales and engagement through intelligent point of sale

Modern point of sale solutions with smart value adds can make a significant difference to small business growth and customer engagement, writes Gareth Corbishley, commercial lead at Halo Dot. Most businesses, when faced with the point of sale (POS) conversation, get...