Drive sales and engagement through intelligent point of sale

Modern point of sale solutions with smart value adds can make a significant difference to small business growth and customer engagement, writes Gareth Corbishley, commercial lead at Halo Dot. Most businesses, when faced with the point of sale (POS) conversation, get...

How AI can help SMB retailers compete

The global artificial intelligence (AI) market is expected to top $300-billion by 2026, with retail and banking expected to be the two major sectors driving growth. With the technology maturing so fast, small and medium retailers should be looking at how they can use...

People at the heart of retail training

The change the retail sector has undergone in the past decade is staggering. Particularly with the global pandemic propelling online shopping to unprecedented heights, retailers have had to adopt an omnichannel approach to meet customer expectations. Staff dare not...

How AI can help SMB retailers compete

The global artificial intelligence (AI) market is expected to top $300-billion by 2026, with retail and banking expected to be the two major sectors driving growth. With the technology maturing so fast, small and medium retailers should be looking at how they can use...

It’s time to cut through the metaverse hype

Industry reports show that almost 80% of South Africans could see themselves interacting with a brand in the metaverse in the future. While commercial applications are still in their infancy, the metaverse is set to transform how retailers and brands interact with...

Leveraging customer touchpoints is crucial for retailers

It’s hardly accurate to say the world has achieved a state of normality post-pandemic – one only has to read the news to understand that we are in turbulent and changing times. But then again, during the pandemic there was a lot of talk about the...