Jun 3, 2022
Due to the pandemic, the global economic climate has remained unstable and volatile during the last two years. Global inflation is expected to increase by around 10%, and with supply chain disruptions and economic uncertainty on the rise, consumer purchasing power is...
May 24, 2022
The stats speak for themselves. Firstly, there has been a 169% increase in online purchases from new or low-frequency online shoppers. Secondly, more than 80% of consumers who increased their omnichannel digital usage during the pandemic expect to continue with these....
Apr 28, 2022
The pandemic caused a rapid acceleration of digital channels across all spaces, and the retail sector is no different. By Andrew Dawson, MD of MACmobile However, while most of the focus has been on the customer-facing side, there is a lot of benefit that could be...
Mar 1, 2022
While there is still a significant disconnect in South Africa between digital-savvy shoppers and those who make purchases in-store, the pandemic and lockdown conditions have narrowed the gap. That does not mean retailers can rest on their laurels when it comes to the...
Dec 24, 2021
The magic of the festive season is here – shops are filled with Christmas decorations and we have started to feel the holiday cheer. It’s shopping extravaganza time – with purchases in full swing for gifts, stock-ups for holiday-goers and food treats for the...
Dec 9, 2021
The future of retail is one where artificial intelligence (AI) and machine learning (ML) will combine to deliver a customer experience unlike any other. By Tony Nkuna, senior presales solutions consultant at TechSoft International Already, the likes of 5G, the...
