Cautious consumers set the tone for Black Friday 2025

South Africa’s technology and durables (T&D) manufacturers and retailers will face fierce competition for the consumer’s rand during the upcoming Black Friday promotional period, with NIQ South Africa forecasting relatively flat growth in terms of units and...

Vulnerable SA retailers in for brutal peak season

South African retailers face a perfect cybersecurity storm as they gear up for an extended peak season. The busiest time of year will see head offices at their most vulnerable as cyber criminals target overworked staff who are desperate to ensure sales are maximised...

Black Friday payment realities for merchants

Online retail in South Africa is no longer a peripheral activity; it is a structural force in the economy. The market is on track to surpass R130-billion this year, approaching 10% of total retail sales. By Joshua Shimkin, head of growth and marketing at Peach...
AI breaks new ground for the retail industry

AI breaks new ground for the retail industry

AI is a foundational technology in the retail sector. Niel Coetzee, technical director at redPanda Software Deployed to enhance personalisation, operational efficiency and optimise workflows and planning, AI solutions are rapidly becoming practical, enterprise-scale...

SA’s retail revolution demands a cyber resilience reckoning

South Africa’s retail landscape stands at a digital crossroads. The sector’s increasing transformation, from traditional brick-and-mortar operations to sophisticated omnichannel ecosystems, is unlocking unprecedented opportunities for growth, customer...

How under-siege retailers can fight cybercrime and fraud

So far in 2025, South African retailers are facing an unprecedented wave of cybercrime and fraud, as businesses battle a sophisticated and ever-evolving threat landscape. By Chandni Gopal, partner, Aaqilah Nagdee, senior associate, and Precious Maphupha, candidate...