Dec 5, 2024
The holiday season is a make-or-break time for retailers. As consumers flood physical and digital stores searching for the perfect gifts, expectations for convenience, speed, and personalisation are at an all-time high. Meeting these demands requires more than just...
Nov 28, 2024
Black Friday has become an integral part of the South African retail calendar. With consumers rushing to find the biggest and best deals, many retailers view the event as a race to the bottom. However, in the fast moving consumer goods (FMCG) sector, Black Friday has...
Nov 28, 2024
As South Africa gears up for the festive season with Black Friday and Cyber Monday approaching, retailers are bracing for an influx of shoppers both in-store and online. Tobie van Schalkwyk, business unit manager at Duxbury Networking Shopping centres, retail stores,...
Nov 22, 2024
As South Africans gear up for the summer holidays, spending is set to surge. But this year, as has been the trend for the past few years, how they choose to do their spending is set to continue evolving. By Privesan Naidoo, executive: trading product VP (card and...
Nov 22, 2024
South African retail and e-commerce businesses are stepping up their game by weaving generative artificial intelligence (GenAI) into their omnichannel strategies to meet evolving customer expectations. Customers here tend to favour brands that deliver a smooth...
Nov 12, 2024
Retailability, a group of retail brands in southern Africa, has harnessed Qlik solutions to enhance data-driven decision-making, streamline reporting and help the group prepare for AI readiness. Retailability, founded in 1984 and headquartered in KwaZulu-Natal, South...