Sep 25, 2024
The prevailing economy has seen a seismic shift in consumer behaviour and retailers hoping to cash in on the rapidly approaching shopping holidays will need to take a critical look at their strategies. Zaida Kamish, digital project manager at Incubeta SA Fortunately...
Sep 13, 2024
As the world transitions into the information age, data-driven insights, automation, and data management are becoming increasingly vital for business survival. For retail businesses in South Africa, whose success depends on maintaining a healthy customer base,...
Sep 12, 2024
The South African retail landscape is contending with a range of challenges, such as high unemployment, severe inflation, shrinkflation, and the lingering effects of Covid-19. These pressures have transformed consumer expectations and added layers of complexity to...
Sep 2, 2024
Fast-growing adoption of digital supplier payments among micro merchants and informal retailers such as spaza shops is helping to reduce security risks, costs and inefficiencies associated with cash payments right across the value chain. Digital wallets from fintechs...
Jul 26, 2024
It was just four years ago during the pandemic – with consumers restricted to their homes and mall doors tightly shut, that online commerce began its unprecedented rise. This phenomenon left retailers thinking about the role of the actual store moving forward....
Jul 25, 2024
Even as more retailers turn to setting up online storefronts to extend their presence and cater to shoppers looking for convenience, the majority of South Africans still prefer to shop at physical stores, and retailers are looking for a solution that gives them a...
