Apr 12, 2021
Point of sale (POS) technology in a modern enterprise solves a myriad of problems, from managing inventory to insights that improve customer experience and retention, as well as a host of other tools to support omnichannel retailing. By Allan Dickson, independent...
Mar 4, 2021
The challenges of remote operations and social distancing in the Covid-19 crisis has fast-tracked the need for digital transformation in retail to enhance customer service, and ultimately boost revenue. By Mandy Duncan, Aruba country manager for South Africa With up...
Feb 12, 2021
The pandemic has shocked local businesses into action when it comes to transitioning from offline to online. While many have managed to digitise aspects of their business, brick-and-mortar companies are yet to fully realise the customer insight and retention benefits...
Feb 4, 2021
They can get to the right questions; and the right spend, writes Allan Dickson, independent chairman at redPanda Software. “As a retailer, how much should I be spending on IT?” Although retail decision-makers have been asking this question (with high frequency) for...
Jan 21, 2021
2021 will continue to see the digitisation of payments across various industries including retail, professional services and ecommerce. Online payment gateway PayFast saw unprecedented growth in industries which previously had a limited need for digital payments....
Dec 22, 2020
It’s been an extraordinarily difficult year for most South African retailers, with sales showing year-on-year declines for five consecutive months up to end-August, according to Stats SA. Many of them are hoping for a bumper festive season to set them back on...
