Ensure your software provider is protecting your data

In the past few years, privacy breaches around the world have made technology users conscious about the way their data is being used. By Andrew Bourne, regional manager: Africa at Zoho You only need to look at the growth of privacy-centric products like search engine...

Could agile data infrastructures save the retail sector?

Retailers have been hit hard by the current crisis. IT teams supporting struggling businesses now need to switch to maintaining critical infrastructures that support home-workers and enable online models to run efficiently. By Eran Brown, chief technology officer:...

Use technology to make shopping a delight

In our always-on world, it is no surprise that customers expect an on-demand economy, counting on companies to fulfil their product demand and service requirements immediately. By Fatima Khota, category head: POS at Rectron The Covid-19 pandemic has accelerated this...

Consumers’ expectations are changing

Covid-19 has given a whole new meaning to the customer experience. As soon as news hit of the initial 21-day lockdown period that began 27 March, customers went into overdrive with crowds gathering at retailers to stockpile supplies. Since then, buying patterns have...

Preparing for the new world of online retail

South Africa’s small but aspirational e-commerce sector has been ushered into sharp focus as a result of the entirely unexpected shock of Covid-19 and the resulting national lockdown. By Gareth Hawkey, group CEO of redPanda Software As consumers have turned to...

Why retail credit is so important for the SA market

On 1 June 2020, South Africa moved to level three lockdown allowing more businesses to operate, essentially opening up the economy. By Jaco van Jaarsveldt, client decision analytics officer at Experian South Africa However, the Covid-19 crisis and lockdown in South...