The Black Friday remix: what 2025 will look like

In 2024, Black Friday stopped being an imported promo day in South Africa and started dictating terms. It was a supercharged, concentrated surge of shopping that reset expectations and rewired retail playbooks. By Rory Bosman, chief sales and marketing officer at...

Retailers must lock down every data door to survive Black Friday

As local retailers gear up for Black Friday – the year’s biggest shopping event – the rush to process payments, manage stock and serve customers across multiple branches leaves many exposed to a surge in cyber threats. By Hemant Harie, group chief technology officer...
What every SME needs ahead of Black Friday

What every SME needs ahead of Black Friday

For South African SMEs, the final quarter of the year is more than just a busy season, it is a proving ground. It is when strategy meets execution, and when the right decisions can unlock real growth. By Mpho Sadiki, MD: merchant services Africa at Network...

Innovation without fragility: retail’s balancing act

The global retail sector, projected to reach $35,2-trillion in 2025, has digital channels driving more than 60% of influenced sales and each successful click and customer collection is the result of a thousand moving parts. Peter Ludi, business development executive...

Retailers urged to rethink connectivity

Retail in South Africa is changing. As customers become more digitally empowered, the traditional, staff-led in-store experience is being replaced with self-service, smartphone-driven journeys. By Tobie van Schalkwyk, business unit lead at Duxbury Networking Shoppers...