AI helps retailers predict new product line success

All retailers have models for predicting market response to new products, but with cutting edge new fashion items and revolutionary products that have no historical sales data, it can be difficult to gauge the market success the items might enjoy. Artificial...

Unlocking retail personalisation with WiFi

The exponential rise of disruptive technology trends has added a new dimension to consumer expectations. Connectivity is now one of the most critical differentiators and businesses have no choice but to provide customers with internet connectivity while they are...

Tech gives retailers respite in shrinking economy

As business confidence in South Africa plummeted six points in June on the back of disappointing gross domestic product figures for the first quarter, South African retailers battle to achieve profitability, compounded by a PwC survey that names South Africa as the...

Making technology in retail work

A shop sends its valued customer, John, a text message about a sale on a brand of shower gel. It is John’s favourite scent, the perfect size, priced at a discount, and timed just as John arrives home to discover he’s run out of shower gel, which means he...

Embrace a connected retail environment

The increased connectedness of consumers is contributing to a more dynamic environment – one where expectations on what the buying experience must entail are evolving. By Leon Coetzer, UK CEO of redPanda Software Thanks in part to the African mobile phone market...

No EFT payments loses revenue for e-tailers

Research conducted by the Boston Consulting Group (BCG) last year reveals that on the surface, South Africa is a financially-progressive country. Around 76% of South African adults are banked, and many of these transaction accounts come with a debit, cheque or other...