Trends in retail payments

Every month, South African retailers receive billions of Rands in payments from their customers. Behind the scenes, payments technology plays a critical role at retailers, ensuring a fast and smooth shopping experience for consumers. It’s a crucial part of our...

Retail security in the digital age

The retail sector is transforming at a significant pace and there is a high adoptability to digital, if consumer digital uptake is any indication, writes Sanjay Vaid, director: cyber security and risk: Africa at Wipro. As per IDC’s FutureScape: Worldwide Retail...

Make retail work with machine learning

In order to gain better control over stock flows and better serve their customers, retailers will need to turn to artificial intelligence (AI) to improve business efficiencies. Bradley Elliott, MD of digital agency Platinum Seed discusses the role that machine...

Decision Inc delivers value, ROI for food retailer

Decision Inc has implemented SAP BPC at one of Africa’s biggest food retailers, assisting more than 500 users across HR planning, financial planning and financial consolidation. The solution has seen a reduction in budgeting and planning down from months to...

In store analytics: Key to Black Friday success?

Christmas is getting earlier and earlier every year and nothing symbolises the start of the Christmas shopping season better than Black Friday. While most of us are not that diligent, according to a recent survey, a growing number of consumers are beginning to start...

Digital payments key to unlocking omni-channel retail

Technology today touches nearly every aspect of consumers’ buying decisions, from researching which product to buy to paying for it. While this has transformed the retail sales experience compared to just a few years ago, merchants’ priorities remain much...