Dec 8, 2017
Bah humbug, bugs, bots and what you didn’t bargain for. By Martin Walshaw, senior systems engineer at F5 Networks. For online consumers, ’tis the season to be jolly. For businesses, it’s a time where the retail chain may be forged in life. For...
Dec 1, 2017
The word ‘change’ is a common one in retail settings. By Charles Pittaway, MD of Sage Pay When you try on clothing, you do so in the change room; if a dress you bought doesn’t fit or you change your mind, you exchange it and, with any luck, after...
Aug 24, 2017
As industries the world over strive to keep pace with technological advancements, the retail industry has engaged with “omni-channels” (multiple operational channels). This creates more data, delivers more engagement from customers, and draws from more...
Aug 4, 2017
From virtual reality dressing rooms and drone deliveries, to iPads in store and targeted mobile advertising, the retail sector is arguably at the forefront of technological innovation. The industry’s focus on data driven information with organisations merging...
Jul 28, 2017
The benefit of retrospect is of some value in business: being able to analyse what went wrong, what was done well, and how what lessons can be learned to fine-tune business strategies going forward. Using retrospect, as a tool, can lead to more effective, agile and...
Jun 28, 2017
Where are the real opportunities for retailers to digitise and transform customer experiences? Asks Andre Muzerie, Oracle business practice head: Africa at Wipro. We’re talking about the future potential of Artificial Intelligence (AI), augmented reality, and...
