Apr 30, 2024
South Africa’s e-commerce landscape has arrived at an important juncture. The explosive growth observed during the pandemic years has slowed down somewhat and consumer spending power has faltered amid low economic growth and a global cost of living crisis. At...
Apr 23, 2024
Rapid growth in online shopping across most demographics creates a compelling opportunity for agile retailers to expand into new markets, build customer loyalty and grow their revenues. It also means that they will face more competition from shops outside their...
Apr 17, 2024
In the dynamic and ever-changing retail landscape, ongoing transformation is a strategic necessity to cater to the primary reality that ‘the customer is king’ – retailers must be adaptive to change in order to meet new customer demands. By Henry...
Apr 8, 2024
The digitalisation of the modern world economy is being driven rapidly by a shift from traditional payment methods. Fatima Khota, business unit manager of Rectron’s point-of-sale (PoS) division, looks at how retailers in the formal and informal sector are...
Mar 20, 2024
In today’s digital world, retailers are looking for more innovative ways of optimising operations, increasing employee efficiency, and enhancing customer experiences. The rapid growth of artificial intelligence (AI) provides them with an invaluable tool to do so...
Mar 11, 2024
South African retailers that go completely cashless potentially risk excluding large portions of their customer base. With nine out of 10 transactions in South Africa still made in cash, removing this option limits customer choice in payment methods. That’s...
