Oct 20, 2023
HR related email subjects continue to be utilised as a phishing strategy and make up more than 50% of top email subjects, according to KnowBe4’s Q3 2023 global phishing report. Phishing emails continue to be one of the most common methods to effectively...
Oct 19, 2023
Kathy Gibson reports from Gitex – Avaya has successfully emerged from bankruptcy to challenge for supremacy in the burgeoning customer experience (CX) market. There’s a new spirit of optimism and passion at the company, with CEO Alan Masarek leading the...
Oct 19, 2023
Kathy Gibson reports from Gitex – Artificial intelligence (AI) is something we all want to leverage – but that means we all need to be able to trust it. We are in the middle of a an AI revolution, says Marc Mathieu, chair of the advisory board at...
Oct 19, 2023
With South African consumers holding back on big purchases throughout 2023 in anticipation of sales and promotions, the Black Friday period offers technical goods retailers and manufacturers a golden opportunity to capture revenue growth following a difficult year....
Oct 19, 2023
Kathy Gibson reports from Gitex – Digital farming is a very real trend, helping to increase food production around the world. But this also means that food security could be threatened by cybersecurity attacks. When it comes to digital inclusion, sometimes we...
Oct 19, 2023
In a world marked by division, bringing people together from different disciplines, sectors, and geographies to consider new and different views and find pathways for agreement has never been more essential. And it was with this in mind that 450 participants from over...
