Advanced tactics in cyberattacks using MATA toolset

Kaspersky cybersecurity teams (GReAT and CERT) have unveiled significant developments in the cyber espionage activities targeting Eastern European industrial companies with the use of the updated MATA toolset. The investigation – spanning months – exposed...

Financial professionals must adapt to expanding responsibilities

The role of finance is rapidly evolving – expanding in scope, requiring new skills and competencies, and demanding greater collaboration with teams across the organisation, according to a new report from the Association of International Certified Professional...
HR emails dominate phishing attacks

HR emails dominate phishing attacks

HR related email subjects continue to be utilised as a phishing strategy and make up more than 50% of top email subjects, according to KnowBe4’s Q3 2023 global phishing report. Phishing emails continue to be one of the most common methods to effectively...
How Avaya went from bankruptcy to CX market leader

How Avaya went from bankruptcy to CX market leader

Kathy Gibson reports from Gitex – Avaya has successfully emerged from bankruptcy to challenge for supremacy in the burgeoning customer experience (CX) market. There’s a new spirit of optimism and passion at the company, with CEO Alan Masarek leading the...

Trust key to AI effectiveness

Kathy Gibson reports from Gitex – Artificial intelligence (AI) is something we all want to leverage – but that means we all need to be able to trust it. We are in the middle of a an AI revolution, says Marc Mathieu, chair of the advisory board at...

Retailers will need to be agile this Black Friday

With South African consumers holding back on big purchases throughout 2023 in anticipation of sales and promotions, the Black Friday period offers technical goods retailers and manufacturers a golden opportunity to capture revenue growth following a difficult year....