The challenges faced in transitioning to green transport

The challenges faced in transitioning to green transport

Despite policy support and some green energy initiatives, there is still much work to be done by South African authorities to successfully support the country’s transition to green energy technologies and sustainable mobility. This is one of the key messages...

Global PC shipments still on a downturn

Global PC shipments declined 13,4% YoY during the second quarter of 2023, according to preliminary results from the International Data Corporation (IDC) Worldwide Quarterly Personal Computing Device Tracker. This was the sixth consecutive quarter of contraction...

Few HR leaders implementing generative AI

Only around 5% of HR leaders report their function has already implemented generative AI, while another 9% reported they are currently conducting generative AI pilots, according to a new survey of 105 HR leaders from Gartner. “More than half of HR leaders...

High-effort’ customer service transitions impact CX

Sixty-two percent of customer service channel transitions are “high-effort” for customers, according to Gartner, which adds that less than half of customers who experience a high-effort transition will use self-service again for their next interaction. A...

Why Threads is a genuine threat to Twitter

With the new Threads social media platform on the rise – destined, some say, to reshape how we communicate, promote brands, and engage with each other – an exciting new era is seemingly underway. “Among the launch of numerous social media platforms...

Check Point raises security concerns over Google Bard

With the slew of generative AI intelligent platforms emerging, starting with ChatGPT, Check Point Research (CPR ) recently conducted a security analysis of the latest one – Google Bard – and did a comparative analysis vis-à-vis ChatGPT. What the security...