Aug 1, 2023
Worldwide contact centre (CC) and CC conversational AI and virtual assistant end user spending is projected to total $18,6-billion in 2023, an increase of 16,2% from 2022, says Gartner. “Near-term investment growth rates for CC and CC conversational AI and...
Aug 1, 2023
From smart factories to next-generation railway systems, developers and enterprises across the world are racing to fuel industrial digitalisation opportunities at every scale – and vital to this is the open-source Universal Scene Description (USD) framework, or...
Aug 1, 2023
The first six months of 2023 have proven difficult for the global fintech market with both total funding and the number of deals dropping – from $63,2-billion across 2 885 deals in H2 2022 to $52,4-billion across 2 153 deals in the first half of 2023, according...
Aug 1, 2023
South African businesses are failing to provide dedicated training on collaboration tools even though almost all of them (93%) have experienced a threat via their chosen tools, according to new research from Mimecast exploring the state of the collaboration tools...
Aug 1, 2023
A new Juniper Research study has identified the two leading markets driving customer data platform (CDP) adoption this year: retail and digital media enterprises. Together, they will account for $1,5-billion of global spend in 2023; exceeding 70% of the global market...
Aug 1, 2023
FNB customers continue to embrace PayShap, a realtime payment solution that facilitates payments of up to R3 000, for low-value payments with 62% of all PayShap payments made by them under R500 – and of these, 27% are below R100, making them completely free....
