Responsible regulation of generative AI needed

In a significant move towards shaping the future of artificial intelligence (AI), the US legislature recently held a ground-breaking presentation on regulating responsible AI. By De Wet Bisschoff, director of operations and sales at Accenture in Africa The session...

ChatGPT risks legal and compliance leaders must evaluate

Legal and compliance leaders should address their organisation’s exposure to six specific ChatGPT risks, and what guardrails to establish to ensure responsible enterprise use of generative AI tools, according to Gartner. “The output generated by ChatGPT...

Borderless work model challenges employers

National lockdowns forced employers to invest in technologies that would allow their house-bound staff to continue working during the pandemic. “Post Covid, these advances have seen the emergence of new concepts in workforce management, from work-from-home to...

Western Europe hardcopy shipments decrease

Western European shipments of hardcopy peripherals declined 4,3% year over year to 4,1-million units in 1Q23, according to research by International Data corporation (IDC). There was improvement in product availability, enabling back-order fulfilment, but in some...

False declines carry big risks

Friction at checkout remains a major challenge for businesses, many of which are doing everything they can to reduce cart abandonment and ensure a great customer experience. At the same time, banks face their own challenges as they are the last defence for both...

AI and the promise of accessible, affordable healthcare

Over the past year, artificial intelligence (AI) has dominated the global news cycle as experts across the world engaged in a spirited debate about its positive implications and potential drawbacks for our future. While uncertainties remain about how AI will impact...