Mar 6, 2023
By 2026, 20% of inbound customer service contact volume will come from machine customers, according to Gartner. Machine customers are nonhuman economic actors that obtain goods or services in exchange for payment. In customer service and support, they will resemble...
Mar 6, 2023
Europe has been leading the way in terms of internet penetration rates with Northern Europe coming out on top with 97% of its population using the internet. Western Europe followed closely behind with 93,5%. According to TradingPlatforms.com, the rest of the world is...
Mar 6, 2023
Despite criticism, meme coins continue gaining traction fuelled by their growing online communities. According to data presented by BitcoinCasinos.com, Floki and Bone ShibaSwap are the biggest gainers among the top five meme coins, as their market caps surged 351% and...
Mar 3, 2023
The 2022 crypto winter has had a brutal impact on the entire market, wiping hundreds of billions of dollars off the global crypto market cap and wounding thousands of crypto companies across the world. But, despite the headwinds and setbacks, investors’ interest...
Mar 3, 2023
End-user spending on security and risk management in the middle East and North Africa (MENA) region is forecast to total $2,8-billion in 2023, an increase of 10,4% from 2022, according to Gartner. “Security and risk management leaders in MENA are expected to increase...
Mar 3, 2023
The Top Risks Report 2023 by the Eurasia Group defined advances in deepfakes and the rapid rise of misinformation as ‘weapons of mass disruption’ and it is not far from wrong Advances in artificial intelligence (AI) and powerful facial recognition and voice synthesis...
