Nov 25, 2022
Chat apps such as WhatsApp are becoming crucial channels for customer communications, demonstrating the growing importance of conversational experiences. Research from Infobip shows an 80% and 62% increase in WhatsApp and rich communication services (RCS) interactions...
Nov 25, 2022
Penumbra has launched its REAL y-Series hands- and tether-free VR rehabilitation platform to address both upper and lower extremities with a full body avatar. James Spencer, data scientist at GlobalData, comments: “Virtual reality (VR) has always looked like an answer...
Nov 25, 2022
After recent turbulence in the crypto market, Atlas VPN has found that new modifications of cryptojacking software – used in the act of hijacking a computer and using it to mine digital assets against the user’s will – grew 3,8-times in Q3 2022. As...
Nov 25, 2022
More than 56% of the electricity customers in EU27+3 had a smart meter at the end of 2022. The market is set for robust growth in the coming years with a total of 106-million smart electricity meters forecasted to be deployed across the region during 2022–2027. There...
Nov 24, 2022
After dipping from 42 to 39 in the third quarter, the RMB/BER business confidence index (BCI) slipped to 38 in the final quarter of 2022 – so more than six out of 10 respondents remained unsatisfied with prevailing business conditions. Although the BCI was...
Nov 24, 2022
As we move beyond Covid-driven restrictions, IDC’s Future of Customer Experience predictions for 2023 reflect how B2B and B2C businesses must confront a new set of macroeconomic challenges – inflation, global economic instability, and flattening customer growth...
